Accounts & Access - Technology
Accounts & Access
This page lists all the methods you can use to authenticate and maintain access to your NPS account.
Temporary Access Pass (TAP) for New NPS Users
A Temporary Access Pass (TAP) is a time-limited passcode that can be configured for single use. New users can Sign in with a TAP to onboard other passwordless authentication methods, such as Microsoft Authenticator Phone sign-in, and Windows Hello for Business (WHfB).
Enroll in Passwordless Authentication
Passwordless Authentication is a secure authentication method that allows you to login to Office 365 services using the Authenticator app. Detailed instructions for setting up your account with passwordless authentication are available here.
CAC Registration
DoD CACs may be used for logon to NPS workstations, Office 365, and many other enterprise applications. To register for CAC login, visit https://nps.edu/group/technology/nps-cac-registration.
Complete this process whenever you are issued a new CAC. You will still need to maintain a password and Microsoft MFA login as an alternative sign-in method.
Enable Windows Hello for Business
Windows Hello for Business (WHfB) is a secure authentication method that reduces an attacker's ability to complete phishing attacks and simplifies sign-ins, which enhances cybersecurity. You need an NPS ERN Windows 11 domain joined computer with an ERN account. Perfect for faculty and staff with a dedicated office computer.
Unlock or Reset NPS Password
Change your password if your current password is expired or forgotten. The Self Service Password Reset (SSPR) enrollment must be completed first before using this option. Unlock your account if your account has been locked out and you remember your password. Follow the instructions and select the option "I know my password, but still can't sign in." The Self Service Password Reset (SSPR) enrollment must be completed first before using this option.
Change Password
If you know your current password, you can update it by visiting Microsoft's Sign-In page, by navigating to this link and following the instructions to set a new password. This process helps keep your account secure with an updated and unique password.
Self Service Password Reset (SSPR)
NPS offers a self-service password management solution or SSPR for students, staff, and faculty to reset, unlock, or change their passwords. This service requires enrollment of multiple contact methods (app, phone, text, email) for authentication. In order to enroll in both MFA and Self Service Password Reset (SSPR), follow the detailed instructions here.
- Enroll in SSPR: Visit SSPR Enrollment to create your password profile. Enrollment is a one-time process and takes only a few minutes.
Self Service Password Reset (SSPR) - Manage Accounts: After enrollment, manage your contact methods at Security Info. Follow the procedures to validate your contact info for managing forgotten or locked accounts.
https://mysignins.microsoft.com/security-info
For additional assistance, call the TAC at (831) 656-1046 or submit a request.
For EXERN account password changes, resets, or unlocks, use the Self-Service Password Management for EXERN accounts, which provides guest access to NPS services like Jira, Wiki, Liferay, and Subversion repositories.
- Accounts & Access
- Audio-Visual Support
- Cloud Services
- Computers & Printing
- Download Software
- Installing DoD Certificates
- Liferay Support
- Multi-Factor Authentication (MFA)
- Phones
- Remote Access & Wireless Services
- Sakai LMS Help (Wiki)
- Sharepoint
- Teams
- Virus Protection
- Zoom for Government (Wiki)
- NPS New User Basic Software Installation Guide